General Sales Policy
Booking Confirmation :
In order to finally confirm the booking, quotation form must be returned duly signed & stamped with the mention « read, acknowledged and agreed ».
50% of the quotation’s amount will be requested as a deposit.
Prices Guarantee :
Prices mentioned in the quotation are valid during a 30 days period (except in case of French VAT amendment).
After this period, prices can be modified without any notice by the hotel.
Reservation Guarantee :
- Accommodations :
Rooming list and delegates exact number must be confirmed one week before the arrival date.
- Food & Beverage :
The exact delegates number for breakfast, lunch or dinner must be confirmed one week before the arrival date.
These numbers will be used for the final invoice issue.
Hotel management keeps the right to cancel the reservation in case of major events (i.e.: strike, earth quake, flood, etc.).
Cancellation Policies :
Cancellation without penalty 30 days before the arrival date.
For a cancellation between 8 days and 24 hours prior the arrival date, The deposit paid will be kept as a penalty.
For a last minute cancellation: 24 hours prior the arrival date, as for no-shows, the hotel will invoice 100% of the reservation confirmed.
If payment is not received on due time, hotel will be able to unilaterally cancel the booking.
All extras (telephone, minibar, etc.) must be settled by each delegate before departure.
If not, the hotel keeps the right to charge these extras on the group master bill.
Group leader is responsible for the whole group behaviour and for any damages in any parts of the hotel.
Hotel keeps the right to charge important damages to the group leader.
Food and beverage bought from the outside is strictly forbidden in the hotel.
In case of showrooms or exhibitions organised in the hotel, the client will be obliged to take out insurance on valuables, material and equipment brought.
Payment Policies :
Deposit and balance must be paid at invoice reception by bank transfer in Euros net of all bank charges for beneficiary. Payment by credit card can be organized with a written authorization form provided by the hotel.
Any invoice that is unpaid at the due date shall be increased, automatically and without formal notice by way of a contractual of a :
- irreducible penalty clause, by a sum corresponding to 15% of the gross unpaid amount
- Default interests equal to three times the official legal rate until complete settlement
- irreducible penalty clause of forty Euros (40 €) by unpaid invoices.
The hotel shall be entitled to terminate this agreement with immediate effect and with no need for judicial recourse if :
Payment is not done on due time as mentioned above or the client has committed a material breach of any term or condition of this agreement and has not remedied this imputable failure in performance within ten (10) calendar days after receipt of a written request in this respect from the hotel or the client becomes insolvent, makes a general assignment for the benefit of its creditors or commits an act of bankruptcy or if a petition for its reorganization or readjustment of its indebtedness be filed by or against it, or if a receiver, trustee or liquidator of all or substantially all of its property be appointed.
Applicable Law :
This Agreement shall be governed and construed in accordance with the law of the country where the service is provided.
In case of dispute in respect of or in connection with this agreement, the parties shall first use all reasonable endeavors to resolve matters amicably.
Failing such amicable resolution, the dispute shall be referred to the competent court in the city where the Hotel is located